We currently support payment by credit/debit card, PayPal. For more information, please check out our Payment Method

Currently, we are shipping to countries listed below and more countries are joining in as soon as possible.

North America: United States, Canada

Europe: Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and United Kingdom

It depends on where you are and the delivery server you pick at the checkout, for more information about shipping time, please check our shipping policy

We offer a 30-days risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.If the reason for the return is that you do not like/do not want it, the return postage will be borne by the buyer. Please do not return the package directly, and contact us for the return address.We do our best to ensure all orders are perfect. We apologize if part of your order is damaged, or if you receive the wrong item! In these cases, do not throw away the packaging. Please contact us immediately at support@joyfulmemo.com. We will deal with it immediately without a doubt.To learn more about our return policy, please click here.